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This program teaches you how to get control of your job by building constructive relationships with your boss, peers and staff.
Remember:
You’re In The Middle.
It is your job to arrange for the support of your boss, peers and subordinates. If higher management has to do it for you, what do they need you for?
Watch Out for Self-Inflicted Problems.
It is sometimes tempting to do things that other people are paid to do: we do them well, thus like to do them; doing is often easier than managing them; and doing them gives our subordinates the chance to watch genius in action
Intra-Organization Politics Are A Fact of Life.
Since there are not enough hours in the day to cultivate the support of everybody in the organization, you must choose whom to invest your time with to produce the greatest value to your organization.
Quotations of William Oncken Jr.
"It is better to have the active support of the vital few than the friendly indifference of the well-meaning many."
"It is better to get something done with the vital few than to let the vital few drown in the trivial many."
"Amateurs believe that their job responsibilities confer up them an inherent right to the active support of their boss, peers and subordinates. The Professionals take nothing for granted and so they actively cultivate their active support and, failing that, they make a career decision.”
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